How Smaller Hotel Companies and Individual Operators Can Have a World Class Support Staff – Without
The big brands are deep in talent and resources. They have development, legal, operational, design, revenue management, human resource, IT, and other professionals on their payroll. These departments are very busy, necessary, and expensive. However, the costs of these departments are spread over hundreds and thousands of hotels. Meanwhile the small hotel company or individual operator typically uses their own staff or attorney who is forced to multi task when specific needs arises.
Access to world class talent in these functionalities is actually available on an as needed basis. As the need arises the smaller company or individual owner can outsource these services. One source for these professionals is the International Society of Hospitality Consultants – www.ISHC.com . A trip to their website will discover over 200 consultants each specializing in a discipline available on a consulting engagement basis. Invitation to join the ISHC is by invitation only and each candidate is thoroughly screened and vetted before they can be accepted.